(4.7 / 5)1998+ Ratings

Urban Artisan Reviews

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Overall Rating

4.7
8 Reviews
  • 544%
  • 456%
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About Urban Artisan

Urban Artisan is a brand that harmonizes style and sustainability, offering a range of handcrafted home decor products. The collection includes Terrazzo and Jesmonite pieces, which are not just decor but statements of conscious living. The product line features items like candles, tabletop lamps, plant pots, and industrial concrete lamps, all designed with attention to detail and artisan craftsmanship. The brand emphasizes eco-conscious materials and timeless designs, ensuring each piece adds a touch of elegance to any space. Urban Artisan also provides exclusive discounts, early access, and special promotions to its community members, alongside a commitment to customer service and a 1-year warranty on its eco-friendly, artisan-crafted products.

Urban Artisan Pros & Cons

Pros of Urban Artisan:

  • Sustainability Practices: Urban Artisan focuses on eco-friendly methods and regenerative cultures in its production process, using organic cotton and other sustainable materials. The brand also emphasizes ethical practices throughout the supply chain, ensuring fair wages and safe working conditions for artisans.
  • Customer Reviews: The website has a high customer satisfaction rating, with an average of 8/5 stars based on customer reviews.
  • Return Policy: Urban Artisan offers a return policy where products in their original condition can be returned within 14 days of delivery. The website provides a return shipping label and instructions on how to send back the products.
  • Exclusive Offers: Joining the Urban Artisan community provides access to exclusive discounts, early access to new products, and special promotions through their newsletter subscription.
  • Free Shipping: The website offers free shipping across the UAE for orders above 200 Dhs.

Cons of Urban Artisan:

  • Limited Information: There is limited information available about the company's operations, products, and services beyond its sustainability practices and customer reviews.
  • No Detailed Employee Reviews: There are no detailed employee reviews available on platforms like Glassdoor, which could provide insights into the company's internal operations and employee satisfaction.

Given the available information, the pros and cons of Urban Artisan are primarily centered around its sustainability practices, customer satisfaction, return policy, exclusive offers, and shipping policies. However, there is limited information about the company's internal operations and employee satisfaction.

Customer ratings by feature

  • Good Value
    4.5
  • Customer Service
    4.5
  • Price & Quality
    4.3
  • Shipping & Delivery
    4.5
  • Return Policy
    4.0

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Urban Artisan Customer Reviews (8)

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Harley Pritchard
Harley Pritchard
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Feb 11, 2023
Ilona Annýjarson
Ilona Annýjarson
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Feb 11, 2023
Nathaniel Sultygov
Nathaniel Sultygov
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Feb 10, 2023
Uwe Meister
Uwe Meister
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Feb 9, 2023
Carolos Martin
Carolos Martin
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Feb 8, 2023
Claudia Offutt
Claudia Offutt
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Feb 7, 2023
Rosie Browne
Rosie Browne
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Feb 7, 2023
Edith Perez
Edith Perez
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Feb 7, 2023

Urban Artisan Customer’s Q&A

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Urban Artisan Features and Benefits

Key Features and Benefits of Urban Artisan:

  1. Variety of Designs:

    • Offers a diverse range of contemporary styles and designs in white and natural wood finishes and various shades.

  2. Sustainability:

    • Committed to sustainability with eco-friendly methods and regenerative cultures. Uses local materials, organic cotton, and promotes ethical practices to ensure fair wages and safe working conditions for artisans.

  3. Handcrafted Products:

    • Focuses on artisan craftsmanship, ensuring high-quality materials and attention to detail in each product.

  4. Exclusive Offers:

    • Subscribers gain access to exclusive discounts, early access to new products, and special promotions through the newsletter.

  5. Return Policy:

    • Allows returns within 14 days of delivery, with the option to use a return shipping label. Free shipping is available across the UAE for orders above 200 Dhs.

  6. Community Involvement:

    • Supports local communities by preserving cultural heritage and fostering positive social change through its production process.

  7. Luxury Green Living:

    • Emphasizes luxury green living by creating handcrafted, sustainable pieces that add timeless elegance to any space.

Urban Artisan Pricing

Urban Artisan DXB offers a variety of products with different price points. Here are some specific prices mentioned:

  • TimeFrame - a Blend of Art and Magic: Walnut Finish - Dhs. 1,095.00, Natural Pine - Dhs.
  • Urban Glow Table Lamp: Sale price Dhs. 825.00
  • Black & Bronze Pots Planter: Sale price From Dhs. 95.00 (Regular price Dhs. 115.00)
  • Natural Beeswax Candles: AED 45 each

For orders above AED 100, delivery in the UAE is free of charge. For orders below AED 100, a small shipping fee of AED 10 applies .

Urban Artisan FAQs

FAQ

Urban Artisan Alternatives

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These alternatives offer a variety of discounts and deals that can be used in place of Urban Artisan coupons.

FAQ

What is the return policy for Urban Artisan products?

Urban Artisan's products can be returned within 30 days of delivery for a full refund.
FAQ

What is the estimated shipping time for Urban Artisan products?

Urban Artisan's products are shipped within 24 hours. However, customized or personalized orders may take 2-3 days for shipment.
FAQ

How can I place a personalized or custom order at Urban Artisan?

You can send an email to Urban Artisan at isam@urbanartisan.com to place a personalized or custom order.
FAQ

How can I stay updated on the latest designs from Urban Artisan?

You can subscribe to the Urban Artisan newsletter to stay updated on the latest designs.
FAQ

Urbanartisan.com Return Policy?

Urbanartisan.com offers a return policy where products in their original condition can be returned within 14 days of delivery. Customers may be responsible for the cost of return shipping. For items that meet the return criteria, Urbanartisan.com provides a return shipping label and instructions on how to send back the products. Additionally, the website has a shipping policy that includes free shipping across the UAE for orders above 200 Dhs. Returns are accepted only if initiated within 30 days after delivery, and the customer service team is available to assist with any queries related to shipping or returns.

FAQ

How can I join the Urban Artisan community for exclusive offers?

Joining the Urban Artisan community for exclusive offers is straightforward. Interested individuals can subscribe to the newsletter on the Urban Artisan website. By subscribing, members gain access to a variety of benefits, including exclusive discounts, early access to new products, and special promotions. This subscription ensures that members are always in the loop regarding the latest offerings and deals from Urban Artisan.

FAQ

What sustainability practices does Urban Artisan follow in its production process?

Urban Artisan is committed to sustainability in its production process, focusing on eco-friendly methods and regenerative cultures. The brand works with artisans who source materials locally, aiming to reduce the environmental impact. Emphasis is placed on organic cotton for weavers and other sustainable materials. The company also encourages ethical practices throughout the supply chain, ensuring fair wages and safe working conditions for artisans. By integrating traditional artisan techniques with modern designs, Urban Artisan helps preserve cultural heritage and supports local communities. The approach is not just about sustainability but also about fostering positive social change and economic stability in regions where the fashion industry is vital.

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